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DMV Customer Service Agent Job Openings by State of Alaska in Anchorage, AK December 2017


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To help to the organization perpective and mission happens accurate; State of Alaska is actually open up for fresh placement since begin from December 2017. All people who is interested about staffing this vacanct, you need to participate in this DMV Customer Service Agent Job Openings recruitment inside . It is suggested for many contributors to get ready most important requirements for this job recruitment procedure, for the reason that method need you to definitely allow acceptable spec that this business desires because of this place. If you are that you will be the one which can certainly load the standards, you can test your just read more information about DMV Customer Service Agent Job Openings below.

State of Alaska Job Opportunities 2017

DMV Customer Service Agent Job Openings - Anchorage AK

Job Summary

Job Description

Do you enjoy working in a fast-paced and very busy work environment? Do you enjoy customer service work with a diversified population? Are you dependable and motivated with a strong commitment to providing excellent customer service? Do you want to work in an environment where your people skills, organizational skills, time management skills, and attention to detail will be highly valued? If you answered "yes" to all of these questions, then the Division of Motor Vehicles (DMV) may have the perfect job for you! The Division of Motor Vehicles is hiring a Motor Vehicle Customer Service Representative I to work in the Anchorage/Eagle River Field Offices. The key responsibilities include:

  • Providing excellent and efficient customer service to include effectively communicating information about policies, procedures, statutes, and regulations to the general public.
  • Working as a supportive team member with the ability to work independently in a production-oriented work environment.
  • Work at the customer service counter processing transactions, computing and collecting fees, balancing money collected with computer record of transactions.
  • Cash handling capabilities to include computing and collecting fees.
  • Perform accounting duties by reconciling daily batch work with monies collected, prepare the daily credit card settlement reports, preparing and recording the daily bank deposits.
  • Provide service to customers in obtaining a driving permit, driver license, state ID card, motor vehicle title and/or registration, and any of the specialized permits.
  • Effectively communicate and interact with a diverse population interpreting and applying statutes, regulations, policies and procedures in person, over the phone, and in writing.
  • Enter and retrieve information from an electronic database, quickly and accurately.
  • Research information, analyze documentation, review, and explain findings.
  • Inventory control; assist in stocking supplies and recording accountable documents.
  • Plan and organize work to accommodate the daily needs of the customers and office.
  • Comply with and promote the office policies and procedures in a fair and equitable manner.
  • Being conscientious of the cost of supplies and equipment and see that they are used in a cost-effective manner.
  • Operate the DMV's computer system, testing equipment, and digital camera & printer equipment.

These are done in accordance with Alaska statues, regulations, and federal laws. DMV would benefit from hiring an individual that demonstrates the following desired strengths:

  • Ability to provide excellent customer service while dealing with a wide range of people.
  • Be able to work in an ever changing, fast paced environment.
  • Have excellent attendance and punctuality.
  • Be able to multi-task.
  • Have cash handling experience.
  • Have the ability to learn and carry out a wide range of tasks.
  • Keyboarding skills.
  • Have Microsoft Office, Excel and Outlook experience.

Minimum Qualifications

Six months of employment experience that included cash handling and working directly with clients or customers. Examples of qualifying experience include such work as sales cashier, bank teller, food service wait staff or cashier, and so on OR Six months of office clerical employment experience providing information to clients, customers, or the general public on services, procedures, and requirements, which included entering or retrieving data using computer systems. Substitution: Postsecondary education from an accredited college may substitute for the required experience. (Three semester hours or four quarter hours equal one month.) Special Note: A background check of criminal justice information will be conducted upon initial employment. A candidate's ability to perform alphanumeric data entry is one of the areas evaluated during the hiring process. Candidates selected for an interview will be required to provide the results of an alphanumeric data entry skill test conducted within the previous six months. The test may be taken at any of the Alaska Department of Labor and Workforce Development's Job Service Centers.

Job Type: Full-time

Salary: $2,819.00 /month

Job Location:

  • Anchorage, AK

Required experience:

  • Customer Service: 1 year

As one of the leading company in United State, State of Alaska offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. State of Alaska also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to escalate new experience and erudition through the company programs.

If Ms interested to registrate DMV Customer Service Agent Job Openings Anchorage AK December 2017 State of Alaska State of Alaska, immediately prepare requirements / files and documents needed for submit DMV Customer Service Agent Job Openings Anchorage AK December 2017 State of Alaska above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Anchorage AK region from any other company.

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